Join our team at Sydney’s premiere Golf Entertainment Venue! ⛳🏌️

Swing Factory is a dynamic and thriving Australian-owned golf, hospitality and entertainment company dedicated to providing a first-class experience for its customers. With a strong commitment to excellence, we offer a unique blend of golf, hospitality and exciting entertainment options. We are an early-stage company with large ambitions, as we embark of an aggressive expansion into new markets.

The Roles

We are seeking talented and proactive individuals to fill our customer service positions either in full time or casual capacity for our redeveloped Terrey Hills venue, due to re-open in June 2024. The successful applicants will be responsible for delivering exceptional customer experiences in throughout our Golf Reception, Driving Range, Mini Golf, Bar and Café Kiosk areas. They will be multi-skilled across these areas creating a flexible and dynamic service team which provides work variety and stimulation. These roles demand hospitable and energetic personalities that enjoy working in a lively and fast paced environment.

Key Responsibilities:

• Processing Driving Range and Mini Golf bookings.
• Briefing new customers on the facilities and technology to enhance their experience.
• Processing Food & Beverage orders through POS system.
• Preparation of an array beverage & cafe products in a consistent and high standard.
• Delivering food & beverage products to customers throughout the venue in a timely manner.
• Regularly clearing & cleaning customer areas.
• Re-stocking and cleaning service areas.
• Building strong customer relationships and communication of venue offerings and promotions.
• Establishing a presence amongst customers to respond to queries and monitor that behaviour is adhering to desired vibe.

Requirements:

• Minimum 18 years of age
• Hold current certificates in Responsible Service of Alcohol (RSA) and Food Safety Handling.
• Must have strong availability (especially in evenings and weekends) – essential

What we’re looking for:

• Passionate and enthusiastic individuals who live and breathe good times.
• Energetic, outgoing individuals who thrive in a customer-centric environment.
• Team players who enjoy working in a collaborative and supportive setting.
• Service-oriented professionals who are committed to delivering exceptional experiences to our guests.
• Passion for Sport, Recreation and/or Food & Beverage.
• Ability to work under pressure and maintain a high level of attention to detail.

What We Offer:

• Amusement, Events & Recreation Award (AER) rates.
• A fun, inclusive and dynamic work environment.
• Training and opportunities for career growth within an early-stage company.
• Access to a meaningful staff perks package, including golf gear, golf entertainment and good times.
• The opportunity to be a part of a team that’s transforming the golf and entertainment industry.

How to Apply:

If you’re ready to be a part of something special and play a key role within our company, click the Apply Now button.