Hawks Nest Golf Club, just an hour north of Newcastle, is a hidden gem offering a perfect blend of championship-level golf and breath-taking natural beauty. Situated on the stunning Mid-North Coast, our 18-hole all-weather course is renowned for its immaculate greens, exceptional playing surfaces, coastal charm, and ability to challenge and delight players of all skill levels.

Complementing the 18-hole championship course is a modern clubhouse overlooking the course, fully stocked golf shop, Sando’s Café & Restaurant, offering a unique blend of modern coastal cuisine, driving range & practice facilities, and an indoor golf simulator.

About the Role

This is more than just a Golf Management role — it’s an opportunity to take a growing golf business to the next level.

As the Golf Manager, you’ll report to the General Manager and take full ownership of all golf-related operations — including golf shop management, golf shop merchandising and retail, events, member services, team leadership, and work with the entire team on strategic growth. Qualifications such as PGA Membership or Business Degrees are highly desirable but not mandatory.

Key Responsibilities

Member & Guest Experience

• Develop and foster strong relationships with members, guests, and corporate clients.
• Develop and maintain strong working relationships with key suppliers and industry stakeholders.
• Uphold course rules, create a welcoming culture, and continuously look for ways to enhance the experience.

Operational Leadership

• Lead the daily golf operation and overall experience, ensuring excellence in service, course readiness, and event execution.
• Work closely with the Course Superintendent and department heads to ensure alignment and smooth coordination.
• Lead the planning and delivery of weekly competitions, major events, and corporate golf days.
• Manage rosters, labour budgets, hiring and performance across all golf staff.
• Schedule regular team meetings to drive revenue growth, cost control, improvement and customer service.
• Develop operational procedures and training manuals to ensure consistent service standards, efficient workflows, and ongoing staff development.
• Collaborate with industry bodies and maintain active networks within the golf community to ensure alignment with industry standards and growth opportunities.

Retail & Revenue Management

• Oversee the golf shop and merchandising strategy, ensuring product mix aligns with member needs and revenue goals.
• Implement promotional campaigns and membership recruitment strategies.
• Monitor sales performance and manage departmental budgets, forecasts, and reporting.
• Establish sales goals and performance metrics for all golf programs and services, using data insights to drive continuous improvement and profitability.

What We Are Looking For

• A friendly, welcoming and professional outlook
• Proven experience in golf operations leadership.
• Strong team management, communication, and organisational skills.
• Solid understanding of budgeting, forecasting, and business planning.
• An inclusive attitude and passion to grow the game of golf
• Self-motivated with desire to promote and market the club
• Experienced computer user, including proficiency in Microsoft Word and Excel.
• Sound understanding of POS back-end systems and how they support retail and operations.
• Wizard of MiClub — including tee sheet management, competition setup, reporting, member communication, invoicing, and integration with point-of-sale systems.
• PGA accreditation or significant industry experience is highly desirable.
• Maintain and promote a positive professional image within the community

What’s On Offer

• Competitive Salary package and performance bonuses
• A beautiful coastal location and supportive team environment
• An outstanding golf course, friendly team and forward-thinking Board
• Opportunity to grow and shape your own golf programs and services
• Access to modern facilities, including a driving range, practice green & bunker, and indoor golf simulator
• A tight-knit community club with an exciting and bright future